This article originally appeared in the 2017 summer issue of OGR’s Independent magazine. This is part 2.
As a business owner or manager, there are times when you’re faced with employee performance issues. Last week we explored questions to consider when an employee is an under achiever. Today we’ll explore how to approach mentorship and termination after those questions have been thoroughly answered. Read the rest of this entry »
This article originally appeared in the 2017 summer issue of OGR’s Independent magazine. This is part 1 of a 2 part series.
As a business owner or manager, there are times when you’re faced with employee performance issues. These employees are usually not your worst employees or brightest stars. They did not commit fraud or anything that would lead you to move to immediate termination. They just don’t seem to be the most comfortable fit. Owners and managers eventually reach a point where they feel they must make a difficult decision: Should they let an employee go and find a replacement or should they hope to help them improve their less-than-stellar performance through mentorship? Here are a few questions that you should ask yourself when determining whether to mentor or terminate an employee: Read the rest of this entry »
Dealing with human resource problems are frustrating and challenging for all involved… including myself! At the Foresight Companies, I am frequently asked to provide advice on dealing with employee issues in funeral businesses. At some point in our conversation, I ask the funeral service professional, “What’s your HR Strategy?” Most frequently they answer “Strategy? What strategy?” Read the rest of this entry »
The challenges of working in a funeral home are quite different than in a traditional 9-5 environment. Funeral directors and staff must deal with death on a regular basis which can be tough. The hours are often long with late night and early morning calls from clients. Funeral staff often works on the weekends and evenings for visitations and ceremonies. With such long hours, retaining quality staff long term can be a challenge. One solution is to create a staff recognition system, which can go a long way in keeping employees happy and committed to your funeral home. Read the rest of this entry »