funeral home owner
Most people don’t like paying for things they don’t want to buy. And most people don’t want to even think about their funerals let alone pay for one. That puzzles funeral directors. They know the great lengths they go to when putting details together for smooth-running ceremonies. According to the National Funeral Directors Association, the average funeral cost $7,360 in 2016. Compare that to an average price of $25,449 for a new car, $35,329 for a wedding and $352,500 for a new home, and funerals start looking like bargain. But not to John Q. Public as demonstrated in the following exchange:
The percentage of Americans who were cremated reached an all-time high of 50 percent in 2016. Cremation opened the doors for people to hold funeral ceremonies in places that were meaningful to them and gave them more time to consider options. There’s just one problem, and it drives funeral directors crazy: the guest of honor is often conspicuously absent from his or her own funeral. With no body present, people have to imagine to whom they’re paying tribute.
A conversation between a member of the public and funeral director about cremation might go something like this: Read the rest of this entry »
Attitudes about Funeral Service: The Public Vs. Funeral Directors, Part I – Funerals and Visitations
When talking about funeral service, one sometimes wonders if the public and members of the funeral profession are from the same planet. Never before have opinions varied so much regarding what families want from memorialization and what funeral professionals think they should experience. To demonstrate the often-wide gap between these two groups’ perspectives, we constructed imaginary conversations between a fictional Johnny Q. Public and an equally fictional Mr. Funeral Director based on articles, research studies, interviews and personal experiences. The first of three blogs examines attitudes about funerals and visitations. Read the rest of this entry »
Gobble! Gobble! It’s that time of year again… a time to get together with family and friends to reflect on the blessings we have and eat way too much turkey and dressing.
We all have many reasons to be thankful this Thanksgiving holiday. Here at OGR, we are thankful for all of our Golden Rule funeral home members who help make this association strong. We are grateful for the trust you put in us to provide you with the best resources an association can offer, and we thank you for your many years of loyalty and friendship.
We asked some of our funeral home members to share what they are most thankful for. You can see their responses below.
This article originally appeared in the 2017 summer issue of OGR’s Independent magazine. This is part 2.
As a business owner or manager, there are times when you’re faced with employee performance issues. Last week we explored questions to consider when an employee is an under achiever. Today we’ll explore how to approach mentorship and termination after those questions have been thoroughly answered. Read the rest of this entry »
This article originally appeared in the 2017 summer issue of OGR’s Independent magazine. This is part 1 of a 2 part series.
As a business owner or manager, there are times when you’re faced with employee performance issues. These employees are usually not your worst employees or brightest stars. They did not commit fraud or anything that would lead you to move to immediate termination. They just don’t seem to be the most comfortable fit. Owners and managers eventually reach a point where they feel they must make a difficult decision: Should they let an employee go and find a replacement or should they hope to help them improve their less-than-stellar performance through mentorship? Here are a few questions that you should ask yourself when determining whether to mentor or terminate an employee: Read the rest of this entry »
by Randy Gagnon, OGR Member Brunswick Memorial Home
As of 2015, Millennials have surpassed Generation X as the largest workforce in today’s economy (Pew Research Center, 2015). Millennials will be assuming more and more positions in your firm and with the vendors you encounter daily; therefore, knowing how to successfully manage them is critical to the future of any business. Do you know how to manage this generation to maximize their productivity?
While there are no exact years as to when this generation begins and ends, researchers typically believe them to be born in the early 1980s to early 2000s (Wikipedia). This much is true: Millennials are the product of a different time, with different values, different motivations, and different desires than many of those who manage them. Millennials grew up in an electronics-filled, Internet-driven, and socially-networked environment.
Interestingly enough, Millennials have received the most marketing attention of any generation (Forbes, 2017). They have been taught to ‘follow their dreams’. They were raised in structured environments but have had substantial contact with vast and diverse groups of people via the Internet.
Like many generations of workers, performance lies in management. Here are some best practices for maximizing the potential of your millennial employees from the perspective of a Millennial: Read the rest of this entry »