As summer nears, it’s time to ready your business for the months to come and make sure you have everything ready when it’s time to serve a family. Here are some simple reminders that will hopefully be of use to you and your staff and help you prepare for summer. Read the rest of this entry »
This article originally appeared in the 2017 spring issue of OGR’s Independent magazine.
I am always encouraged when I see funeral homes providing their families and communities with high-quality information about grief and loss. I believe that providing grief information is a critical way for funeral homes to distinguish themselves from their competitors. Unfortunately, some funeral professionals only think of grief information as a part of aftercare. Instead, I would encourage you to view providing grief information as a way to market your expertise, build relationships, and engender trust even before a pre-need or at-need situation. I have outlined several ways that grief information can help set you apart as a funeral home that provides exceptional care to bereaved families. Read the rest of this entry »
For many families, Memorial Day is spent camping, heading to the lake, firing up the grill, and spending time in the sun with family and friends. While observing this holiday can be a wonderful way to bring loved ones together, We should be reminded that Memorial Day is not a day of celebration. It is an important federal holiday for remembering those who bravely served and sacrificed their lives for our country.
Funeral directors spend every day honoring the lives of those who have passed, but Memorial Day is a day of significant importance as we honor our nation’s fallen heroes. As a funeral director, make a difference on this day by encouraging members of your community to take the time to reflect on the sacrifices of our men and women in uniform.
Here are a few ways you can help your community observe Memorial Day. Read the rest of this entry »
Thanks to Joshua Slocum and the Funeral Consumers Alliance, the media have jumped all over the “funeral-prices-are-so-hard-to-find” bandwagon. From there it’s a short ride to believing that mandatory posting of prices on funeral home websites is an easy solution for simplifying funeral options and costs. Can it really be that easy? Do funeral professionals want to make access to information difficult? Read the rest of this entry »
If you’re a funeral director or funeral home owner, Valentine’s Day can serve as a reminder of how difficult it can be to juggle career and family responsibilities. At times, balancing the two can seem impossible. Twenty-four hours a day sometimes feels like not nearly enough time to get everything done.
No matter how much you enjoy what you are doing, it’s important to have balance in your life. Here are three tips to achieving better work-life balance with Valentine’s Day being tomorrow. Read the rest of this entry »
Last week we began a review of 10 developments in funeral service that caught the attention of national–and sometimes–international media. Coverage focused on changing trends, occasionally on what went wrong, and often what were the most outrageous ideas. Here are another five topics that demonstrate what is catching the attention of media outlets and their readers. Read the rest of this entry »