“I wish we made a video presentation using photos, but the funeral home didn’t offer this service.” ~ This comment was taken directly from a survey received through OGR’s consumer feedback program,The Family Contact Program.
Family Contact participants often receive comments that help them improve their business offerings and practices. Through the blog series “Exploring Solutions with Family Contact,” members get better insight into services that might benefit their funeral homes.Read the rest of this entry »
The issue of photography at funerals isn’t likely to fade away. How is your funeral home responding? Does your funeral home have a policy on photography? Are you steering the families you serve in the right direction and communicating best practices? Read the rest of this entry »