Latest Event Updates

The Funeral Rule: Not So Bad; Requiring Online Prices: Not So Good

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Thanks to Joshua Slocum and the Funeral Consumers Alliance, the media have jumped all over the “funeral-prices-are-so-hard-to-find” bandwagon. From there it’s a short ride to believing that mandatory posting of prices on funeral home websites is an easy solution for simplifying funeral options and costs. Can it really be that easy? Do funeral professionals want to make access to information difficult? Read the rest of this entry »

Valentine’s Day: A Reminder of the Importance of Work-Life Balance

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2-13-17-valentines-day-1If you’re a funeral director or funeral home owner, Valentine’s Day can serve as a reminder of how difficult it can be to juggle career and family responsibilities. At times, balancing the two can seem impossible. Twenty-four hours a day sometimes feels like not nearly enough time to get everything done.

No matter how much you enjoy what you are doing, it’s important to have balance in your life. Here are three tips to achieving better work-life balance with Valentine’s Day being tomorrow.  Read the rest of this entry »

Prepare Your Funeral Home for 2017

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1Funeral Director & OGR Member Resources Director Laine Phillips shares his thoughts for preparing your funeral home for 2017.


What’s the financial health of your funeral home? Do you know?

In today’s economically challenging world, it is imperative that you know the health of your business. In my travels across the country, I have found that a high percentage of funeral home owners do not track the important numbers of their businesses or have yearly budgets. This is not a knock on those businesses, just a wake-up call.

In this post, I will give you five easy-to-start steps that will help a funeral home owner who is not tracking his/her business get started without having to be an accountant. The tips focus on key financial indicators, that if watched for 12 months, will reveal trends in your finances before it’s too late to correct them.  Read the rest of this entry »

What It Means to be a Golden Rule Funeral Home

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For nearly 90 years, the Order of the Golden Rule (OGR) has embarked on a mission to seek out and identify outstanding funeral homes around the world. Our members are independent, locally owned and operated firms dedicated to providing exceptional service to their client families. We call them Golden Rule Funeral Homes.

Not just any firm can join OGR. Those seeking membership go through a carefully developed screening process to assure both OGR and the public that member firms are of the highest quality.

To be a part of this prestigious group means a firm has distinguished itself in the following ways: Read the rest of this entry »

2016 Trends that Shaped Funeral Service–Part II

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2016-trendsLast week we began a review of 10 developments in funeral service that caught the attention of national–and sometimes–international media. Coverage focused on changing trends, occasionally on what went wrong, and often what were the most outrageous ideas. Here are another five topics that demonstrate what is catching the attention of media outlets and their readers.  Read the rest of this entry »

2016 Trends that Shaped Funeral Service–Part I

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In many people’s minds, 2016 will be remembered as the year celebrities dropped like flies. According to Legacy.com, the number of celebrity deaths was comparable to previous years, but three factors made it appear that celebrities were dying in droves: 1) a higher-than-average number of those who died were either A-list or legendary stars; 2) many musicians died who had extremely loyal fan bases; and 3) the average age of celebrities who died this year was about 10 years younger than usual.

Aside from celebrity deaths, growing pains continued to reach every aspect of funeral service. During the last 12 months we saw some outrageous trends, some of which have already used up their 15 minutes of fame. Other news stories highlighted shifts in public preferences that merit our continued attention, even if these changes seem undignified to some traditionalists.

Part I of this blog will examine five topics which drew national, and sometimes international, attention to funeral service in ways that are relevant to serving families in the near future. Next week, Part II will examine five more topics.  Read the rest of this entry »

Funeral Directors – The Unsung Heroes of the Holidays

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The holiday season can be especially stressful for funeral directors. You may not get time off like everyone else, or you may live far away from your family. Often, due to the demands of your profession, you can’t travel to be with your own loved ones.

When a death occurs during the holiday season, it can be especially difficult for the families you serve. As a result, the family may take out their anger, along with other negative emotions associated with the passing, on you. As a funeral director, you have no choice but to let them vent.

Sacrificing time with your loved ones and dealing with the misplaced distress of families happen year-round. However, these issues become more pronounced during the holiday season.

December brings some of the coldest, darkest days of the year, yet people use this time to spread joy and make happy memories. In the spirit of this wonderful season, let’s take a moment to find the bright side.  Read the rest of this entry »